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Cisco Systems Announces New Global Technical Support Services Program for Partners
SAN JOSE, Calif.--(BUSINESS WIRE)--June 30, 2004--

Global Services Alliance Enables Cisco and Partners to
Integrate Technical Support Capabilities to Enhance Global
Level Support Capabilities

As part of its ongoing effort to provide customers with greater service value, Cisco Systems(R) (Nasdaq:CSCO) today introduced its new Global Services Alliance program. Through the Global Services Alliance program, Cisco(R) and key participating partners will be able to provide co-branded technical support services to customers requiring consistent information technology (IT) support capabilities on a global scale. This consistency in support is made possible by tightly integrating the Cisco SMARTnet(R) technical support offering and Cisco services' best practices with the partner's value-added IT services.

The Global Services Alliance program benefits Cisco customers with extensive IT resources distributed across multiple countries and will help them maximize the return on their IT investment and help ensure the resiliency of their IT infrastructure.

"Our global customers want partners that can provide flexible and consistent services worldwide. The Global Services Alliance allows Cisco and its channel partners to align service portfolios to a single complementary platform that provides greater flexibility and value to our shared end customers," said Wim Elfrink, senior vice president, Cisco Customer Advocacy. "Through this program, Cisco and its Global Alliance partners will provide a broad portfolio of end-to-end network services that address all aspects of issues with geography, technology, and applications through globally consistent and integrated IT-level support capabilities."

"The Global Services Alliance extends existing Cisco partner initiatives focused on creating global efficiency and consistency. This newest advance follows the recently announced Cisco Global Commerce Specialization, which recognizes partners that have a global presence and proven capability in providing consistent commerce and product logistics services to global customers. These developments further expand the opportunities for Cisco end users to make value-based choices from a variety of partners," said Paul Mountford, senior vice president, Cisco Worldwide Channels.

To be eligible for the Global Services Alliance program, interested Cisco partners must have achieved multinational certification in two of Cisco's three multiple country regions (Europe, Middle East, and Africa; Asia-Pacific and Americas International) and Cisco Gold Certified Partner status in the United States and Japan. In addition, Global Services Alliance partners will need to make ongoing investments, such as linking their internal support systems to Cisco's support systems, to facilitate an integrated services offering.

Cisco soon will announce partners participating in the Global Services Alliance program

Orange Plans France's Largest WiFi Deployment Based on Cisco Wireless Technology
PARIS--(BUSINESS WIRE)--June 30, 2004--

Project to Reach 4,500 Hotspots by Year-End 2004 Features One of
the World's First Uses of Zero Configuration Technology for Ease
of Use with the Cisco Mobile Exchange Solution Framework

Cisco Systems(R) (Nasdaq:CSCO) today announced that Orange, the mobile phone company, was consolidating its position as the number one provider of wireless LAN (WLAN) services in France with a plan to extend its current total of 3,000 hotspots to 4,500 by the end of 2004. The project includes the first use in France -- and one of the first in the world -- of zero configuration networking, a feature which allows users to log onto WiFi networks directly without any changes to the setup of their computers, facilitated through capabilities provided by the Cisco Mobile Exchange architecture, the market leading platform for mobile Internet service edge management. As a critical pillar within Cisco's mobility architecture, the Cisco Mobile Exchange Framework delivers a true multi-access platform for operators deploying mobile data services.

Orange has forged deals to provide pre-paid WLAN services in Air France business lounges and Accor hotels, with around 55 new WiFi hotspots -- with up to 25 access points -- being introduced each week. Besides targeting real estate owners, the operator offers a post-pay WLAN service to its 2 million corporate mobile phone customers since April just by dialing #125# from their mobile phone to get connection codes, making it one of the WLAN services available to the largest customer base and with the most terrific experience. The option to have payments added to the mobile phone bill will be extended to contract-based consumers among Orange's 12 million-strong customer base this month. This is made possible by the Cisco Access Registrar server, the Cisco Mobile Exchange component enabling Authentication, Authorization, and Accounting (AAA) services.

"With the Cisco Public Wireless Local Area Network (LAN) solution, we have technology which is fully scalable and makes it easy for customers to use our services -- and for us to roll out new ones, which will be key to the business traveler," said Christophe Naulleau, Orange WiFi program director. With the Cisco Mobile Exchange solution, it makes no difference whether a customer is trying to access the network using a 2.5G, 3G or WiFi device -- but it does allow Orange to track the connection and bill for it appropriately.

Taking broad advantage of Cisco Mobile Exchange functional capabilities, Orange is deploying redundant Cisco Service Selection Gateway (SSG), Subscriber Edge Services Manager (SESM) and Cisco Content Services Gateway (CSG) platforms, along with Cisco Catalyst(R) 6500 Series switches. At hotspots, Cisco Catalyst 2900 or 3500 Series platforms provide switching capability while Cisco 1700 Series modular access routers connect Cisco Aironet wireless access points to the DSL network.

Massimo Migliuolo, Vice President of Mobile Sales Worldwide, Cisco Systems, said, "In terms of its size and use of leading-edge technology, Orange's WiFi project is one of the most advanced in the world. The technology platform we have provided gives Orange the option of rolling out a range of exciting enhanced revenue-generating services, from managed VPNs for on-site employees or business users, to location-based offerings such as flight check-in information at airport hotels."

About Cisco Systems

Cisco Systems (Nasdaq:CSCO) is the worldwide leader in networking for the Internet. News and information are available at http://www.cisco.com. Cisco Systems International BV, a wholly owned subsidiary of Cisco Systems, Inc, supplies Cisco equipment in Europe.

Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. All other trademarks mentioned in this document are the property of their respective owners.


CONTACT: Cisco Systems
Brigitte Ulmann, +33 (0)15 804-3348 (Press)
bulmann@cisco.com
David Cook, +44 (0) 208 824 9712 (Investor Relations)
davicook@cisco.com
David Taylor, +44 (0)20 8824 8459
(Industry Analyst Relations)
dwtaylor@cisco.com

SOURCE: Cisco Systems














Ethiopia Revamps Telecoms Infrastructure to Help Propel Country's Growth
ADDIS ABABA, Ethiopia--(BUSINESS WIRE)--June 30, 2004--

New Broadband Network to Help Deliver Next-Generation Voice
and Data Services, Based on Cisco ONS 15454 SDH Multiservice
Provisioning Platform

Cisco Systems(R) (Nasdaq:CSCO) and Ethiopian Telecommunications Corporation (ETC) announced today that ETC has deployed an optical network infrastructure that will help transport high-quality voice, data and multimedia services to government departments, companies and the general population.

The new Cisco(R) ONS 15454-based optical transport infrastructure and Internet Protocol/Multiprotocol Label Switching (IP/MPLS) core network will also help support the Ethiopian government's initiative to build nationwide networks that link government departments, educational and healthcare institutions, and agricultural research centres.

"Our economy is based primarily on agriculture -- it contributes half the GDP and 90 per cent of our export earnings," explains Ato Asfaw Haile Mariam, the deputy general manager of information technology and data services at ETC. "However, while this is important, the government recognises that we need alternative long-term growth strategies to create a knowledge-based economy. That is why we are embracing this technology to enhance the education and agriculture sectors, and improve government's ability to deliver high-quality public services."

The Ethiopian Government, through its Ministry of Capacity Building (MoCB), enlisted ETC to build a core multiservice network. ETC awarded the tender for this infrastructure to Cisco Systems and its pan-African network and systems integrator, Business Connexion.

"In addition to providing a foundation for connecting business, there are many significant social development opportunities presented by the MoCB initiative," explains Geraint Anderson, vice-president, incumbent service provider segment, Cisco Systems Europe Middle East and Africa (EMEA). "The Cisco optical and IP/MPLS core infrastructure provides ETC with a scalable and flexible infrastructure to help support these and future government projects."

The first project is 'Woredanet', a network that will link almost 600 local ('woreda') and 11 regional government offices countrywide with each other and, in turn, with the Federal government headquarters in Addis Ababa.

The second is 'Schoolnet', a nationwide network that will provide more than 450 secondary education institutions with network connectivity. It will also help them to receive broadcast TV-based educational content from media agencies. The 'Schoolnet' project is already delivering educational content on flat-panel screens in schools from the Ethiopian Media Agency using terrestrial and satellite networks. More schools are coming online at a steady pace.

A third planned project is 'Agrinet', a network that will potentially link more than 30 research and operational agricultural centres together.

A fibre-optic transmission network based on the Cisco ONS 15454 Multiservice Provisioning Platform has been built around Addis Ababa, and it will transport both mobile and fixed-line analogue voice traffic. An IP/MPLS layer provides a single converged core infrastructure based on Cisco MGX 8000 Series switches to support existing Asynchronous Transfer Mode (ATM) and Frame Relay networks. A combination of high-speed fixed and microwave links extends this network to other parts of the country -- sometimes covering distances as far as 700 kilometers to the most remote areas of the country.

For more information on Ethiopian Telecommunications Corporation please visit www.telecom.net.et.

About Cisco Systems

Cisco Systems, Inc. (Nasdaq:CSCO), the worldwide leader in networking for the Internet, this year celebrates 20 years of commitment to technology innovation, industry leadership and corporate social responsibility. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com. Cisco equipment in Europe is supplied by Cisco Systems International BV, a wholly owned subsidiary of Cisco Systems, Inc.

Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.


CONTACT: Cisco Systems (EMEA)
Marc Musgrove, +44 (0)208 824 6200 (Press)
mmusgrov@cisco.com
or
Cisco Systems (Africa)
Claudia Nieckau, +27 11 267 1076 (Press)
cnieckau@cisco.com
or
Cisco Systems
Sharon Robinson, +44 (0) 20 8824-9992 (Industry Analyst)
sharobin@cisco.com
David Cook, +44 (0)20 8824-9712 (Investor Relations)
davicook@cisco.com

Cisco Systems to Acquire Actona Technologies
June 29, 2004 11:30:00 AM ET


Cisco Systems, Inc. CSCO, today announced a definitive agreement to acquire privately held Actona Technologies, Inc. of Los Gatos, Calif. Actona is a developer of wide-area file services software that facilitates data management across geographically distributed offices. Cisco currently offers a Full Service Branch solution that combines enhanced wide area network (WAN) connectivity with advanced network security, IP voice communications, and business application and video acceleration services on a common platform. Actona's technology will augment that offering by expanding the functionality of Cisco's branch office access router portfolio with intelligent network services that enable WAN-optimized file transfer and access. In addition, Actona will extend Cisco's solutions for Data Center Storage Consolidation to the branch office.

Under the terms of the agreement, Cisco will pay approximately $82 million in cash for all outstanding shares not already held for Cisco's account and will convert outstanding Actona options to Cisco options. The acquisition of Actona is subject to various standard closing conditions and is expected to close in the first quarter of Cisco's fiscal year 2005.

"The large amount of mission-critical information that resides on employee desktop, laptop computers and workstations needs to be shared, backed up, and archived. Today's distributed branch office storage management methods are complex and expensive. Providing intelligent network services so distributed enterprises can centralize file servers and storage, and better protect and cost-effectively manage their remote office data is critical," said George Kurian, vice president for Cisco's Routing Technology Group. "Actona's technology is a best of breed wide-area file services solution, enabling storage consolidation while providing 'LAN-like' file access over a WAN."

Cisco's Full Service Branch solutions extend network intelligence to the branch office and remote worker, providing them with access to the same capabilities as their headquarters colleagues. Actona's network technology will provide users in the enterprise branch office with close to LAN-speed access to centrally deployed and managed global file systems and allow customers to take full advantage of their investment in data center network infrastructure. As a result, the costs and complexity of branch office data assurance and backup are significantly improved.

Upon close of the acquisition, the Actona team will report to George Kurian, vice president and general manager, Routing Technology Group. Actona was founded in 2000 and has 48 employees in the United States and Haifa, Israel.

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